Spin Master
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Spin Master Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Spin Master has 3.4 star rating based on 12 customer reviews. Consumers are mostly neutral.
100% of users would likely recommend Spin Master to a friend or colleague.
- Rating Distribution
Pros: Puzzles are great.
Cons: Ignorant customer service, Poor quality, Unreliable.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Spin Master has 3.4 star rating based on 12 customer reviews. Consumers are mostly neutral.
100% of users would likely recommend Spin Master to a friend or colleague.
- Rating Distribution
Pros: Puzzles are great.
Cons: Ignorant customer service, Poor quality, Unreliable.Recent recommendations regarding this business are as follows: "DO NOT BUY SPIN MASTER PRODUCTS POOR QUALITY", "nobody contacted me in this issue", "Don't waste your time trying to contact them; they will never respond.", "I am disappointed", "I got mad and put the puzzled back in box.".
Most users ask Spin Master for the delivery of goods as a solution to their issues.
Review authors value the most Diversity of Products or Services and Discounts and Special Offers. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top Spin Master Reviews
"Misfit"
The skye aqua pup vehicle does not fit inside the aqua patroller to launch- help! The marshall one fits and we are waiting for the rest to arrive ..
"Buyer beware"
Imagine its Christmas and your 2 y/o gets an amazing Prayer Bear. Shes instantly in love with it, leaving all her other favorites behind. She wont do anything...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Buyer beware
Imagine its Christmas and your 2 y/o gets an amazing Prayer Bear. Shes instantly in love with it, leaving all her other favorites behind.
She wont do anything without her new bear. Then the bear stops working less than a month later.
Eager to get her bear fixed/replaced I contact Spin master with my problem. They advise to send proof of purchase and they will get it taken care of. Do as Im told only to be met with sorry we dont have it anymore let us offer your daughter something else.
I explain to them why something else wont work, I explain the attachment to the bear for my daughter, they then offer me 2 new animals. They apparently arent listening or have never had a kid bc their solution isnt viable when my is attached to what she had not what they are trying/want to give her in replacement.
Some might say well at least they offered you something but something that isnt her bear is actually nothing so they offered nothing. I explained the bear is still available at many retailers yet there is nothing they can do to stand by their product.
I will end up having to purchase another bear that I hope will last longer than a month. This is the last thing I want to do as there products are unreliable but I dont have a choice when my daughter wants the bear she wants and fell in love with.
Founders and all were copied on these emails and nothing.
Buyers/resellers beware. Spin master makes *** unreliable products and does nothing to stand by them. I pray your kids dont fall in love with any of their products because they will soon be disappointed with no resolution.
- Ignorant customer service
- Unreliable
- Poor quality
Preferred solution: A prayer bear that last more than 20 days.
User's recommendation: DO NOT BUY SPIN MASTER PRODUCTS POOR QUALITY
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Murowana Goslina, Wielkopolskie
We would like to buy a licence
User's recommendation: nobody contacted me in this issue
I believe that a piece of my jigsaw puzzle is missing!
- Puzzles are great
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Misfit
Preferred solution: Advice on why it doesnt fit
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
My robot is telling me his servo is stuck
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
No Customer Service
The first few times I attempted to contact Spin Master Australia via email, the emails bounced back as undeliverable, even though I was going through their website. I then tried to call Customer Support during their office hours, only to get a pre-recorded message stating that they were closed and to call back during normal office hours, which it then went on to list.
I have tried to email them again, and this time I got back an automated email asking me to fill out a form. Furthermore, I tried to do so, but it had a number of required fields that were not relevant, such as Product Purchased and Product Code, but my inquiry is not about a purchased product.
Very poor customer service. It seems they actively try to make contacting them impossible.
Preferred solution: I would like to be contacted via email regarding my wholesale account inquiry.
User's recommendation: Don't waste your time trying to contact them; they will never respond.
Missing pieces
Preferred solution: Full refund
User's recommendation: I am disappointed
Missing pieces
Newburgh, New York
Replacement parts
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I missing puzzle pieces.
Preferred solution: Full refund
User's recommendation: I got mad and put the puzzled back in box.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Three Rivers, Michigan
Missing puzzle piece
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Incomplete , damaged puzzle bought fro Target.
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Puzzle defected pieces don't match the spaces
Preferred solution: Deliver product or service ordered
Winder, Georgia
Puzzle piece missing, unable to contact them.
User's recommendation: Fun product but unfortunate forge company has so many issues.
Buffalo, New York
Replacement part
Money is being taken off my card im not and havent rode no scotter
Preferred solution: Full refund
Brands Related to Spin Master
Paw Patrol
“I got some paw patrol toys, plushies, dvd, games and a game from chuck cheese and I love love is coo“
Kinetic Sand
“I purchased the Kinetic Sand Buried Treasure Chest for my son. He was so excited to open it and see what...“
Bakugan
“Your dad likes them Transformation and the other than to make it would like to see how the most people...“
Gund
Companies Similar to Spin Master
Best Choice Products
“Ordered two elevated garden planters. One came with a defective leg. Tried to get a replacement from BCP...“
Cannon Legal Group
“This attorney refused to release my file and acted like a criminal. He kept sucking more money, lied,...“
FastLoanDirect
“Fast loan direct is nothing but a scam they act like they want to help you but there just keep coming up...“
Grupo Nacional Provincial
“I was hit in La Paz Mexico. The driver admitted fault and we were taken to the police station. The...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.